About the product
A call center is more than just hiring employees to operate as agents and providing them with telephones. It is necessary for all businesses to have a seamless call center operation. Through a call center, you can easily monitor, track, manage and route phone calls to your client’s calls and records.
Benefits of having a contact centre solutions are:
-Enhanced customer service management.
-Enhanced productivity and efficiency.
-Enhanced Data Access
-Increased Communication
-Decreased Costs
-Great Customer Experience
-Improved Security
Provided services include:
-Inbound customer support call center
-Outbound customer support call center
-Technical Helpdesk
-Telemarketing
-IVR services
-Reception Service (Virtual Assistant/Office)
-After-hours Answering Service
-Customer Satisfaction Surveys
-Lead Generation
Benefits of having a contact centre solutions are:
-Enhanced customer service management.
-Enhanced productivity and efficiency.
-Enhanced Data Access
-Increased Communication
-Decreased Costs
-Great Customer Experience
-Improved Security
Provided services include:
-Inbound customer support call center
-Outbound customer support call center
-Technical Helpdesk
-Telemarketing
-IVR services
-Reception Service (Virtual Assistant/Office)
-After-hours Answering Service
-Customer Satisfaction Surveys
-Lead Generation
Price
TBD
Contact with supplier
Company